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Waterford.com is committed to ensuring that every customer who visits our e-commerce site has a satisfying experience. Should any item purchased on Waterford.com fall short of your expectations, we will gladly refund or exchange any new, unused merchandise within 30 days of the date it was purchased when accompanied by a returns form included with the shipment.
All e-commerce orders will be confirmed with a return e-mail within 24 hours of receipt if you provide your e-mail address when placing your order. Waterford.com provides on-line order tracking service to each of its customers. This service is available within 24 hours of order placement.
Need assistance with your online order? Feel free to
contact us.
Email or call us at 1-800-955-1550 Mon-Fri 9AM to 4:00 PM (EDT).
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