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Tom, like his father Leo, was born in Waterford City Ireland. From a young age, Tom aspired to follow in his father's footsteps, by participating in the 200-year tradition of fine crystal craftsmanship. As a young boy, Tom recalls going to the factory gate to meet his father in the evening and always dreamt of working for Waterford. Tom's dream came through when he began his apprenticeship in 1986 and his life with Waterford began, learning crystal glass blowing skills & design techniques. Over the years his experience in mouth-blown crystal artistry has made Tom a great asset to the design and production teams. Always a craftsman, Tom's experience in blowing glass and experimenting with new designs and shapes allows him to transform a designer's dream into beautiful, hand-crafted works of art.
Waterford.com ships from its warehouse in Wall, New Jersey, USA via UPS to business and residential addresses in the 48 contiguous states, Alaska, Hawaii or Washington, D.C.
- Shipping Rates are calculated based on the merchandise amount in the order and the delivery method selected.
- All orders must ship to a single address.
- UPS Shipping Methods include: Ground; 3-Day Select; 2nd Day Air; Overnight.
- UPS can not deliver to PO BOX or APO/FPO addresses.
- Non-engraved products ordered by 11am EST typically ship the same business day and will arrive in 1-6 business days (depending on the method selected).
- Engraved products ordered by 11am EST require 5-7 business days for production and will arrive in 1-6 business days after shipping (depending on the method selected).
For specific rates and a full list of shipping terms, view our Shipping Page
Our goal is to ensure complete satisfaction with our products. In the event you are not satisfied with a product you receive you have 30 days from the date of purchase to return the product. Each shipment includes a pre-printed return form and return label to make the process as easy as possible.
For more information, please view our Returns Page