Due to the current situation with Covid-19 and its impact on the logistics industry, in addition to recent Brexit changes and transportation delays seen at customs clearance, it may take longer for your order to arrive. Please rest assured that we are doing everything possible to get your order to you as quickly as possible. We’ve made things easier with an extended 60 days return policy.
Before contacting us, please take a look at our most frequently asked questions below where you may find an answer to your question without having to contact us.
Please note: Our customer service line will be closed for Christmas on the 24th– 28th December and for New Year on the 31st December – 3rd January, please send us an email with your enquiry and we will get back to you as soon as possible.
For orders placed on this site please call +44 (0)1782 282650, Monday-Friday, 9am-5pm GMT.
For our switchboard please call +44 (0)1782 204141, Monday-Friday, 9am-5pm GMT.
For brand and press enquiries please contact Mark Fleming - Social Media & PR Manager, email email@example.com.
For corporate press enquiries please call Fiskars Corporate Communications on +358 204 395 031 or email using firstname.lastname@example.org.
Please email us using: email@example.com We aim to respond to all emails within 7 working days.
All email enquiries are answered in the order they are received. If your matter requires immediate attention, we suggest you call one of our Customer Service advisors at the number listed above.
eCommerce Customer Service Dept.
Fiskars UK Ltd, Wedgwood Drive, Barlaston, Stoke-on-Trent, Staffordshire, ST12 9ER, England.