Is it safe to order on your website?
Yes, your information is secure at our website. We take extra steps to keep your financial information private and safe. All transactions occur in a secure area of our site so that you can buy online with confidence. We use industry-standard encryption technologies when transferring and receiving information to process your orders.
What are my payment options?
We currently accept American Express, Mastercard, Visa, Apple Pay and Klarna
When will my order be charged?
Engraving orders will be charged at the time the order is placed. All other orders will be charged when the order has shipped.
Will I be charged sales tax?
It is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all of our online or phone orders will include sales tax where such taxes are imposed by that destination state.
Can I purchase a Gift Certificate?
Gift Certificates are not currently available.
How do I cancel or change an order?
If for any reason you need to cancel or change an order after submitting it, please contact our Customer Service Specialists. Keep in mind, if your order has already been processed (i.e. packed and shipped), it may be too late to cancel or change the shipment. However, you can return the order once it is received. In the event you refuse an order after it has been shipped, you will be responsible for any shipping charges related to that order.
Where can I see what I've ordered in the past?
Registered members can view their Order History through the "My Account" section. Unregistered customers who checkout as a guest cannot see their order histories. Unregistered customers (i.e. customers who checkout as a "Guest") may contact our Customer Service Specialists for tracking details.
Why should I register as a member?
Registered members get special perks such as an online Address Book, Subscription preferences, ability to view Order History and easy access to checkout by simply entering your user name and password.
How do I Unsubscribe from e-mail?
Registered members can edit My Account settings. Non registered members can click here to unsubscribe.
Does your website have a bridal registry?
We have partnered with MyRegistry.com so you can place all of the items that you want onto one universal gift registry. Create your master gift list and share your single manageable registry with family and friends. Start your registry today.