Shopping Our Site
Is it safe to order on your website?
Yes, your information is secure at our website. We take extra steps to keep your financial information private and safe. All transactions occur in a secure area of our site so that you can buy online with confidence. We use industry-standard encryption technologies when transferring and receiving information to process your orders.
What are my payment options?
We currently accept American Express, Discover, Mastercard and Visa.
When will my order be charged?
Your card will not be charged until your order has been shipped.
Will I be charged sales tax?
It is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all of our online or phone orders will include sales tax where such taxes are imposed by that destination state.
Can I purchase a Gift Certificate?
Gift Certificates are not available.
How do I cancel or change an order?
If for any reason you need to cancel or change an order after submitting it, please call our Customer Service Specialists . Keep in mind, if your order has already been processed (i.e. packed and shipped), it may be too late to cancel or change the shipment. However, you can return the order once it is received. In the event you refuse an order after it has been shipped, you will be responsible for any shipping charges related to that order.
I had an account on your old website has all my information been transferred?
All consumer information prior to May 26th 2014 has not been transferred to our new sites. You will need to log in and re-create your account.
Where can I see what I've ordered in the past?
Registered members can view their Order History through the "My Account" section. Unregistered customers who checkout as a guest cannot see their order histories. Unregistered customers (i.e. customers who checkout as a "Guest") may contact our Customer Service Specialists for tracking details.
Why should I register as a member?
Registered members get special perks such as an online Address Book, Subscription preferences, ability to view Order History and easy access to checkout by simply entering your user name and password.
How do I Unsubscribe from e-mail?
Registered members can edit My Account settings. Non registered members can click here to unsubscribe
Does your website have a bridal registry?
Our website does not offer registry services but we do have a Wish List. You can save your favorite items and share them with friends and family through email or social networks.